I tend not to buy clothes online as i usually get the wrong size and being in Australia i also wont buy clothes from overseas due to the postal time.
However i couldn't resist but to purchase a pair of Harness Utility pants, when they arrived i was smitten but unfortunately they were the wrong size.
I immediately contacted the Rungne customer support team and they wrote back almost immediately with next steps on returning my items, this included purchasing the correct size.
Super happy with the quality of my pants and also the customer support.