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FAQ

Frequently asked questions

Yes, we think so! We produce all our current products in Europe, and source all fabrics and trims locally to reduce carbon footprint. More importantly, we make clothes and apparel of high quality. To reduce consumption, we believe in choosing materials that will last.

We ship to almost every country in the world.

Our warehouse is located in Oslo, Norway.

Too big? Too small? Too something else? If you’re not completely satisfied or simply change your mind, you can return your products within 30 days. You can return any product, as long as it’s unused and in a re-saleable condition. If your product is found to be dirty, stained, damaged or abused, we may refuse to refund or exchange your items or offer a refund card only. We will refund you by the same method as your original payment.

We try to send out orders as fast as possible, it usually take 1-2 working days.

You will receive a confirmation and tracking number once your order is shipped out. Shipping itself usually takes 1 to 3 days, depending on your country. We always use UPS or DHL express delivery.

Free shipping on orders above 150 USD

Worldwide: 12 USD

Norway: 2 USD

There will be no extra charges for tax or duties as these are pre paid by us.

Below the size selector on each product, you will find a button "Size Chart." Here you can input your age, weight, and height. Based on these inputs, we will recommend a size that probably fits you. This recommendation is based on average body composition. If you want to make sure that a garment fits you, you can input your actual body measurements in the size chart and get a recommendation based on this.

If you have any other questions, don't hesitate to contact us at support@rungne.com, or use the orange chat symbol bottom right on our webpage to access our support chat.