Harness Shorts & Magdust

Our staple Harness Shorts, lightweight and extremely durable, combined with the legendary Magdust Climbing Chalk. Perfect for crushing your climbing goals, whether you're at the gym or out on the rocks. Harness Shorts offer ultimate comfort and mobility, drying super fast to keep you going, while Magdust keeps your grip solid and your hands dry. Gear up with this dynamic duo and elevate your climb to new heights.

Our service promises seamless delivery of your package anywhere in the world, with all duties and taxes included.

Shop with confidence! Our robust payment system ensures your transactions are safe and your information is protected.

Not satisfied with your purchase? Enjoy returns within 30 days, because your satisfaction is our priority.

We're here for you anytime, anywhere. Our dedicatedcustomer support team is ready to assist you around the clock.

Shipping Policy

Thank you for choosing us for your needs. Below, you'll find the guidelines of our Shipping Policy to ensure a seamless shopping experience.

Shipment Processing Time

Orders are processed and dispatched from Monday to Friday. Deliveries occur on working days only. After your order has been shipped, you will receive a confirmation email containing your shipping details and tracking number. Use the link in the email to view the estimated arrival date of your purchase.

Shipping Rates & Delivery Estimates

Shipping fees will be calculated and communicated during the checkout process.

Delivery times are estimates only:

DHL Express:
FedEx:

Import Taxes

We ensure that all orders are shipped with all taxes and import fees included, sparing you any additional charges upon arrival.

Back in Stock Notifications

For products currently out of stock, we offer a "Notify Me When Available" option. By clicking this button, you can easily join our waitlist. We'll promptly send you an email notification once the product is back in stock, ensuring you don't miss out on your desired purchase.

Pre-orders

Items available for pre-order will be clearly marked with a "pre-order" button. Below this button, the latest estimated delivery date for the selected product variant will be displayed. Typically, products are shipped earlier than this date.

Privacy Policy

Welcome to rungne.com. This Privacy Policy outlines how we handle your personal information when you visit or make a purchase from rungne.com (the "Site").

Personal Information Collection

Device Information: Upon visiting the Site, we automatically collect data about your device, such as web browser, IP address, time zone, and cookies installed on your device. As you navigate the Site, we gather details on the web pages or products viewed, referral sources, and interaction metrics. We use technologies like cookies, log files, and electronic files (web beacons, tags, pixels) for this purpose.

Order Information: When you make a purchase, we collect details like your name, billing and shipping addresses, payment information (credit card numbers), email, and phone number.

Use of Personal Information

Order Fulfillment: We use Order Information to process your purchases, including payment processing, shipping arrangements, and sending invoices or order confirmations.

Communication: We use your information to communicate with you and screen orders for fraud or risk.

Site Optimization: Device Information helps us to screen for risk and fraud, improve site functionality, generate analytics on customer interaction, and measure the effectiveness of our marketing campaigns.

Sharing Personal Information

We share your Personal Information with third parties like Shopify (our online store platform) and Google Analytics to help us understand how you use our Site. We also share information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information for targeted advertising. You can opt out of targeted advertising through specific links provided (Facebook, Google, Bing) or the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Our site does not change its data collection and use practices when detecting a Do Not Track signal from your browser.

Your Rights

If you are in Europe, you have rights to access, correct, update, or delete your personal information. For any requests, contact us directly.

Data Retention

We retain your Order Information for our records unless you ask us to delete it.

Changes to the Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more about our privacy practices, questions, or complaints, email us at support@rungne.com or reach out via mail at the address provided.

30-Day Return Policy

You have 30 days from the receipt of your item to initiate a return if you’re not satisfied.

Return Conditions

Item must be in its original condition: unworn/unused, with tags, and in original packaging.
Receipt or proof of purchase required.

Initiating a Return

Contact us at support@rungne.com to start the process.
Returns should be sent to: Lilleakerveien 2 E, 0283 Oslo, Norway.
A return shipping label and instructions will be provided upon acceptance.
Note: Returns without prior request will not be accepted. Return shipping costs are $25 (or $5 for domestic orders).

For any return inquiries, reach out to support@rungne.com.

Damages and Warranty

We offer a 2-year warranty against manufacturing defects. Notify us within 2 months of discovering any defects.
Warranty does not cover damages from misuse or non-manufacturing related issues.
Contact us immediately if your order is defective, damaged, or incorrect upon arrival.

Exceptions

No returns on perishable, custom, personal care goods, hazardous materials, flammable liquids/gases, sale items, or gift cards.

Exchanges

For exchanges, return the item and make a separate purchase for the new item.

European Union Customers

EU customers have a 14-day cooling-off period for returns, no justification needed.

Refunds

Upon receiving and inspecting your return, we will inform you about the approval status of your refund.
Approved refunds are processed within 10 business days to the original payment method.
For delays beyond 15 business days post-approval, contact support@rungne.com.

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